Privacy policy.
For the record
We collect what we need, store it carefully, and delete it when it stops being useful. This page explains exactly what that looks like — in language that doesn't require a lawyer to translate. See also our POPIA compliance notice.
Last updated · 18 August 2026
Introduction
Syniq Business OS ("we", "us", "our") is operated by Syniq (Pty) Ltd. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service.
Information we collect
- Profile and account information (name, email, business details)
- Payment and billing information
- Usage data (logs, performance metrics, error reports)
- Client and job data you enter into the system
- Invoice and expense records
How we use your data
We use your information to:
- Operate and provide the Service
- Authenticate users and maintain account security
- Process payments and billing
- Improve product experience and develop new features
- Provide customer support
- Send important service updates and notifications
Data security
We apply reasonable technical and organizational safeguards to protect your data. This includes encryption, secure authentication, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.
Your rights
Under applicable South African data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Object to certain data processing
Data retention
We retain your data for as long as your account is active or as needed to provide you services. You may request deletion of your account and data at any time by contacting us.
Contact us
If you have any questions about this Privacy Policy or our data practices, email support@syniqsolutions.co.za.