Privacy Policy

Introduction

Syniq Ops ("we", "us", "our") is operated by Syniq (Pty) Ltd. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service.

Information We Collect

• Profile & account information (name, email, business details)
• Payment & billing information
• Usage data (logs, performance metrics, error reports)
• Client and job data you enter into the system
• Invoice and expense records

How We Use Your Data

We use your information to:

• Operate and provide the Service
• Authenticate users and maintain account security
• Process payments and billing
• Improve product experience and develop new features
• Provide customer support
• Send important service updates and notifications

Data Security

We apply reasonable technical and organizational safeguards to protect your data. This includes encryption, secure authentication, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable South African data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Object to certain data processing

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You may request deletion of your account and data at any time by contacting us.