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Platform · Security

Security and POPIA, in plain terms.

What protects your records in Syniq, for an owner or the IT person they ask. Each point below is something the product does today.

The basics

  • Who can see what

    Roles and each person's access per app decide what they can view, create, edit or delete. Business units limit which records they see.

  • How sign-in is protected

    Sign in with Google or Microsoft, add a code from an authenticator app, and sign-in pauses after repeated failed attempts.

  • Files you share

    Library folders can be limited to named people, and a link to a shared file expires.

Access, per person and per business unit.

Set what each member can view, create, edit or delete in every app, across the business or in one business unit.

  • Owners and admins invite people and set their access
  • Business units keep one team's records apart from another's
  • Owners and admins can sign everyone out after a set idle time and session length
One member's access in Syniq Team & Roles: view, create, edit and delete for each app, globally and per business unit.

Two-factor sign-in, with backup codes.

Anyone can require a 6-digit code from an authenticator app each time they sign in.

  • Backup codes get you back in if you lose your phone
  • Owners and admins can reset a member's two-factor sign-in
  • After repeated failed attempts, sign-in pauses for a few minutes
Syniq Security settings, with two-factor authentication by authenticator app ready to set up.

Where your data lives

Hosting
The application runs on Vercel. Records are kept in a PostgreSQL database run by Supabase.
Separation
Row-level rules in the database keep each organisation's records apart.
Data export
Client lists, invoices, quotes, expenses, jobs, tickets and financial reports export to Excel or PDF.

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