Terms & Conditions

1. Acceptance of Terms

By accessing or using Syniq Ops (the "Service"), operated by Syniq (Pty) Ltd, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.

2. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information remains accurate and up to date

3. Subscriptions & Payments

Certain features of the Service require a paid subscription:

• Payment is due in advance on a recurring basis
• Subscriptions automatically renew unless cancelled
• Prices are subject to change with 30 days notice
• Refunds are handled on a case-by-case basis
• We reserve the right to modify or discontinue features

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use the Service for any fraudulent or illegal purpose

5. Data & Content Ownership

You retain all rights to the data and content you submit to the Service. By using the Service, you grant us a license to store, process, and display your content solely for the purpose of providing the Service to you. We will not share your business data with third parties except as outlined in our Privacy Policy.

6. Service Availability

While we strive to maintain high availability, we do not guarantee uninterrupted access to the Service. We reserve the right to modify, suspend, or discontinue any part of the Service with or without notice. We are not liable for any modification, suspension, or discontinuation of the Service.

7. Limitation of Liability

To the maximum extent permitted by South African law, Syniq (Pty) Ltd and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of the Service.

8. Indemnification

You agree to indemnify and hold harmless Syniq (Pty) Ltd from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

9. Termination

We reserve the right to terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. You may terminate your account at any time by contacting us.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of South Africa.