Blog
Notes from the operating table.
Longer reads on running a service business: operations, finance, sales and the software behind them.
Sales & marketing articles
Sales & marketing
Sales Pipeline Metrics That Actually Matter
The sales pipeline metrics that predict revenue — win rate, velocity, coverage ratio — with formulas, 2026 benchmarks, and how to track them without spreadsheets.
· 9 min read
Sales & marketing
Marketing Automation in South Africa: Tools and Rand Costs
Marketing automation in South Africa: HubSpot, ActiveCampaign, Brevo, Mailchimp, Zoho and Klaviyo priced in rands, plus WhatsApp fees and POPIA rules.
· 13 min read
Sales & marketing
Best CRM Software in South Africa for Small Business (2026)
Ten CRMs and Syniq compared for South African small businesses: free plans, rand prices, data location, WhatsApp, and Xero and Sage links. September 2026.
· 16 min read
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