Notes from the operating table.
Longer reads on running a service business: operations, finance, sales and the software behind them.
Articles, page 4 of 6
Web & mobileProgressive Web Apps vs Native Apps: Which Should You Build?
Progressive web app or native app? Compare cost, performance, and reach for South African businesses, then see which build fits your budget.
· 8 min read
Finance & complianceWeb App Security Basics Every Business Owner Should Know
Web app security in plain English: the real risks, what POPIA requires after a breach, and the checklist every South African business owner needs before…
· 8 min read
Sales & marketingSales Pipeline Metrics That Actually Matter
The sales pipeline metrics that predict revenue — win rate, velocity, coverage ratio — with formulas, 2026 benchmarks, and how to track them without spreadsheets.
· 9 min read
Business OSERP for SMEs: Essential or Overkill?
ERP promises control but trips up many SMEs on cost and complexity.
· 9 min read
Custom softwareHow to Migrate Off Legacy Software Without Downtime
A practical guide to swapping out legacy business software without downtime — migration strategies, data integrity, POPIA rules, and realistic SA costs.
· 8 min read
Custom softwareWhat Is an API and Why Does Your Business Software Need One?
What is an API, in plain English?
· 8 min read
OperationsHelp Desk & Support Software: Does Your Business Need One?
Help desk software costs from free to about R2,450 per agent a month.
· 9 min read
Business OSAccounting Software in South Africa: SARS and VAT Rules
What South African businesses should look for in accounting software in 2026 — SARS tax invoice rules, the new R2.3m VAT threshold, POPIA and e-invoicing.
· 9 min read
Custom softwareHow to Choose a Software Development Company in South Africa
Hiring a software development company in South Africa? Use this practical checklist: questions to ask, red flags to avoid, POPIA rules and indicative costs.
· 9 min read
OperationsWhat Makes a Great Operations Dashboard?
A great operations dashboard shows the right metrics in real time on one screen — and drives action.
· 10 min read
OperationsThe Hidden Cost of Disconnected Business Tools
Disconnected business tools quietly drain hours, money and data security. See what fragmented systems really cost South African businesses — and how to fix it.
· 9 min read
Custom softwareNative vs Cross-Platform Mobile Apps: Which Should You Build?
Native vs cross-platform mobile apps compared for South African businesses — cost, performance, and how to choose the right build for iOS and Android.
· 9 min read
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